Rebooking reminders
When a past customer's next service is due, they get a friendly text with a link to pick a free time and book themselves in. Or they can reply and you call them.
For small trades across Australia
Rebookly reminds your past customers when they're due, texts back missed calls, follows up quotes and asks for reviews. Customers pick a time and book themselves from a link. We set it all up and run it for you. No software to learn.
Example only: a rebooking reminder
Hi Sarah, it's been about a year since your last pest treatment with [Your business]. Pick a time that suits you here: [booking link] Or reply and we'll call you. Reply STOP to opt out.
Sarah picks a time from the link
You're booked in for Thursday, 8 to 10am. Need to change it? Use the same link or just reply.
Perfect, thanks!
Illustration only. Your business name and booking link go here.
The problem
You're on the tools all day. Follow-up is the first thing to go. It's not your fault. There just aren't enough hours.
Job software like ServiceM8 or Tradify can send reminders, but someone has to set them up and keep them running. That's the bit we do.
What we do for you
Plain text messages, sent at the right time, in your business name. Every text includes an easy way to opt out.
When a past customer's next service is due, they get a friendly text with a link to pick a free time and book themselves in. Or they can reply and you call them.
Miss a call and the caller gets a quick text from your business, with your booking link, so they're less likely to ring someone else.
New enquiries get an instant reply. Then one or two polite follow-ups, so quotes don't just go quiet.
After a job, your customer gets a short message asking for a review, with a link straight to your page.
Your texts include a booking link. Customers pick a free time from your calendar, inside the working hours we set up with you. They get a confirmation text straight away. It can sync with your Google Calendar if you like. Rather talk? They can reply and you call them.
Once a month you get a simple summary: messages sent, replies and bookings. No dashboards to log into.
Example conversations
Plain, friendly texts in your business name, with a link so customers can book themselves. These are examples to show the idea. We write yours with you, in your words.
Yearly re-treatment reminder
Example conversation
[Your business]: Hi Karen, it's [Your business]. It's been about a year since your last pest treatment, so you're due again. Grab a time that suits: [booking link] Or reply and we'll call you. Reply STOP to opt out.
Karen picks Thursday from the link
[Your business]: Thanks Karen, you're booked in for Thursday, 8 to 10am. We'll text when we're on the way.
Customer: Great, the spiders are back so good timing!
Self-booked: Thursday morning
Regular service due
Example conversation
[Your business]: G'day Mick, [Your business] here. Your pool's due for its regular service. Pick a day that suits: [booking link] Reply STOP to opt out.
Customer: Good timing, it's going a bit green. Do I need to be home?
[Your business]: Nope, just leave the side gate unlocked on the day. Book whenever suits on the link.
Mick picks Tuesday afternoon
[Your business]: You're booked in for Tuesday afternoon. Need to change it? Use the same link.
Self-booked: Tuesday afternoon
Pre-summer service
Example conversation
[Your business]: Hi Priya, it's [Your business]. Summer's not far off. Want your split system serviced before the hot days hit? Book here: [booking link] Reply STOP to opt out.
Priya picks Saturday 9am
[Your business]: Thanks Priya, you're booked in for Saturday at 9am.
Customer: Thanks! It was rattling a bit last summer too
[Your business]: Good to know, we'll check that while we're there.
Self-booked: Saturday 9am
Hot water quote follow-up
Example conversation
Quote sent Monday
[Your business]: Hi Tom, [Your business] here. Just checking our hot water system quote came through OK. Happy to answer any questions.
Two days later
[Your business]: Hi Tom, following up on the hot water quote. Ready to go ahead? Pick an install time here: [booking link] Or reply and we'll call you. Reply STOP to opt out.
Tom picks next Wednesday
[Your business]: Thanks Tom, your install is booked for Wednesday morning. See you then.
Quote accepted and install booked
Missed-call text back
Example conversation
Missed call, 10:42am
[Your business]: Sorry we missed your call, it's [Your business]. We're on a job right now. You can book a time to suit here: [booking link] Or reply and tell us what you need.
Customer: Kitchen power points keep tripping the safety switch. I'll book a time now
Jess picks tomorrow, 2pm
[Your business]: Thanks Jess, you're booked for tomorrow at 2pm. We'll take a look at the safety switch then.
Self-booked from a missed call
How it works
Pick a plan and pay online. Then fill in a short onboarding form: your services, working hours for the booking calendar and how you'll get us your customer list.
We build and test everything, usually within about 2 business days. You check and approve your messages before anything goes live.
Customers tap the link, pick a free time and get a confirmation text. Or they reply and you call them. You see how it's going in your monthly report.
A day in the life
Illustration A made-up day for a pool tech working on their own. It shows how things could go, not a real result.
Who it's for
Owner-operated businesses where customers need you again every year or so, wherever you work.
Not sure if it fits your trade? Email us rebookly.au@gmail.com before you sign up. If it won't help, we'll tell you.
What this could look like
Short made-up scenarios to help you picture it. Not real clients and not real results.
A family had their gutters cleaned last autumn and meant to book again. A reminder lands at the right time, and they book themselves from the link.
Hi Lisa, it's [Your business]. Your gutters are due for a clean before winter. Pick a time here: [booking link]
You're booked in for next Friday morning. Thanks Lisa!
A homeowner got three quotes for a new garage door and got busy. A polite nudge brings them back while you're still front of mind. They ask a question first, then book.
Hi Dan, just checking in on the garage door quote. Any questions we can help with?
Actually yes, can you do it in white?
We can. Book your install time here whenever you're ready: [booking link]
You fixed someone's air-con on a scorcher. They're thrilled, and the review request arrives while it's fresh.
Thanks for having us today, Anh! If you've got a minute, a quick review would really help: [review link]
Done! Thanks again
All names and messages on this page are examples. We'll write your messages with you before anything goes out.
Pricing
Pick a plan and start online. No sales call needed. Both plans: SMS at cost, cancel anytime.
A$39 / month
Plus SMS charged at cost. Cancel anytime.
If spots are gone, we refund in full.
In return for the lower price, we ask for your honest feedback. Pilot pricing won't stay forever.
A$99 / month
Plus SMS charged at cost. Cancel anytime.
Questions first? Email us rebookly.au@gmail.com
FAQ
You'll go straight to a short onboarding form. Tell us about your business, services, working hours and customer list. We set everything up within about 2 business days. You check and approve your messages before anything goes live.
Your reminder and follow-up texts include a booking link. Customers tap it and pick a free time from your calendar, inside the working hours we set up with you. They get a confirmation text straight away. If you use Google Calendar, it can sync so your bookings show up there. Customers who'd rather talk can just reply, and you call them back.
No. We set everything up and keep it running. You just keep doing the work. If something needs your input, we'll ask you directly.
Text messages cost a few cents each to send. We pass that cost on to you with no markup, on top of your monthly fee. Your monthly report shows how many messages went out.
Yes, anytime. No lock-in contract.
Email us at rebookly.au@gmail.com. Nathan will reply.
Yes. The Team Pack gives you multiple team logins, a booking calendar for each tech and jobs shared across the team. It's A$99/month plus SMS at cost, and you can cancel anytime.
Anywhere in Australia. Everything is set up and run remotely, so it works wherever you are. We are based in Geelong, Victoria.
No. Messages are only sent to your own customers, and every text includes an opt-out. You'll need permission to text your customers, and you confirm that in the onboarding form.
Not automatically yet. We'll work out the simplest way to get your customer list and service dates during setup.